CHATTANOOGA, TN · BUILT FOR FIELD OPERATIONS · YOU OWN THE CODE

Software for

your

operation

Operations platforms for trades, field service, and logistics. Built around your workflow, owned outright.

CHATTANOOGA, TN · BUILT FOR FIELD OPERATIONS · YOU OWN THE CODE

Software for

your

operation

Operations platforms for trades, field service, and logistics. Built around your workflow, owned outright.

OUR CORE APPROACH

“From audit to deployment, we engineer private platforms that eliminate what’s costing you the most and hand over full ownership when we’re done.”

8

Builds Deployed

100%

Client Owned

0

Third Party Access

BUILDS

What We Build For You

From operations to growth if it’s slowing you down, we build the fix.

Most platforms land between $25,000 and $60,000, fully owned. Discovery starts at $5,000 and credits toward the build. See what a build costs.

Layered dashboard panels with bar charts and a calendar grid, teal chart panel highlighted

Operations Platforms

Job tracking, dispatch, scheduling and crew management — built exactly for how your operation runs, not how generic software assumes it does.

Layered dashboard panels with bar charts and a calendar grid, teal chart panel highlighted

Operations Platforms

Job tracking, dispatch, scheduling and crew management — built exactly for how your operation runs, not how generic software assumes it does.

Quote document with a teal price tag beside stacked coins and a rising cost chart

Finance & Admin Tools

Custom quoting, invoicing and cost tracking built in your brand. Own it instead of renting it.

Quote document with a teal price tag beside stacked coins and a rising cost chart

Finance & Admin Tools

Custom quoting, invoicing and cost tracking built in your brand. Own it instead of renting it.

Pipeline of connected nodes with spheres flowing through a glowing teal junction

AI-Powered Workflows

Intelligent automation, document processing and performance analytics baked into your platform.

Pipeline of connected nodes with spheres flowing through a glowing teal junction

AI-Powered Workflows

Intelligent automation, document processing and performance analytics baked into your platform.

Funnel sorting spheres into an orderly row, the lead sphere teal

Lead Gen & Growth

Custom CRMs, lead pipelines and customer portals connected to every tool you already use via full custom API integration.

Funnel sorting spheres into an orderly row, the lead sphere teal

Lead Gen & Growth

Custom CRMs, lead pipelines and customer portals connected to every tool you already use via full custom API integration.

Got a specific problem? We’ll build the solution.

Got a specific problem? We’ll build the solution.

Got a specific problem? We’ll build the solution.

PROCESS

Audit. Build. Own.

We map your operations, build the platform, and hand over full ownership.

“We don’t pitch retainers before we deliver. You see results at every milestone before you pay for the next one.

01

Discovery

Two weeks: we map your operation and deliver a full spec plus a fixed build price — yours to keep.

01

Discovery

Two weeks: we map your operation and deliver a full spec plus a fixed build price — yours to keep.

02

Build

End to end platform — your brand, your data. Milestone payments as we deliver.

02

Build

End to end platform — your brand, your data. Milestone payments as we deliver.

03

Own

100% ownership from the first line of code. No lock-in, ever.

03

Own

100% ownership from the first line of code. No lock-in, ever.

04

Grow

Stay on retainer — we keep building as your business scales.

04

Grow

Stay on retainer — we keep building as your business scales.

WHY SHADOW PROJECTS

Not Another Agency.

No lock-in. No bloated software. Built exactly for how you work.

You Own Everything

Code, brand, data — built in your name from day one.

You Own Everything

Code, brand, data — built in your name from day one.

Your Tools

Your Data

Your Workflows

Built Around Your Operation

Everything your business already runs on — connected, owned, and working together in one platform.

Built Around Your Operation

Everything your business already runs on — connected, owned, and working together in one platform.

Subscriptions

Profits

Replace The Subscriptions

We build what you’re overpaying for monthly — and you own it permanently.

Replace The Subscriptions

We build what you’re overpaying for monthly — and you own it permanently.

Subscriptions

Profits

Replace The Subscriptions

We build what you’re overpaying for monthly — and you own it permanently.

We Work Like Your Team

We embed into your operations and stay as involved as you need.

We Work Like Your Team

We embed into your operations and stay as involved as you need.

We Work Like Your Team

We embed into your operations and stay as involved as you need.

Ready to stop renting software that wasn’t built for you?

Ready to stop renting software that wasn’t built for you?

Ready to stop renting software that wasn’t built for you?

ABOUT US

We Build Software You Actually Own.

We’ve helped businesses cut costs, eliminate manual work, and own their technology outright.

Every platform we’ve built is still running.

Two interlocked chain links, one near-black and one teal — a partnership that holds

Every client we’ve worked with is still working with us.

Every platform we’ve built is still running.

Two interlocked chain links, one near-black and one teal — a partnership that holds

Every client we’ve worked with is still working with us.

The best custom software build I’ve used to help me run my growing plumbing business. — Robert Parker, Google review

The best custom software build I’ve used to help me run my growing plumbing business.

Robert Parker, Google review

We got tired of watching good businesses get burned by agencies that didn’t care. So we built Shadow Projects.

8 Builds Deployed

Fully custom, fully client-owned, still running.

8 Builds Deployed

Fully custom, fully client-owned, still running.

Own what you build. — Founders, Shadow Projects

Own what you build.

Founders, Shadow Projects

Free

Bottleneck Audit

Cutaway pipe narrowing in the middle with spheres backed up at a teal choke point — an operational bottleneck

We map your operations and identify what’s costing you most.

Free

Bottleneck Audit

Cutaway pipe narrowing in the middle with spheres backed up at a teal choke point — an operational bottleneck

We map your operations and identify what’s costing you most.

COMPARISON

What Are the Workarounds Costing You?

The spreadsheet, the group text, and the three tools that don’t talk to each other aren’t free. They’re billed as wasted material, idle crews, and jobs you can’t cost until they’re closed.

Shadow Projects logo

You own 100% of the code and data

Built exactly for your operation

Milestone payments as we deliver

Anthropic AI integrated natively

Full custom API connectivity

No per-seat fees ever

We stay as involved as you need

Shadow Projects logo

You own 100% of the code and data

Built exactly for your operation

Milestone payments as we deliver

Anthropic AI integrated natively

Full custom API connectivity

No per-seat fees ever

We stay as involved as you need

Off-the-shelf platforms

$1,000+/month per seat forever

Built for every industry, optimized for none

You rent it — they own your data

Locked into their ecosystem and pricing

Bloated features your team will never use

Price increases as you grow

Ends when the contract ends

Off-the-shelf platforms

$1,000+/month per seat forever

Built for every industry, optimized for none

You rent it — they own your data

Locked into their ecosystem and pricing

Bloated features your team will never use

Price increases as you grow

Ends when the contract ends

CLIENTS

What Our Clients Say

Businesses that replaced off-the-shelf software with platforms they actually own.

Five soft 3D stars in a row, one teal — five-star reviews
Five soft 3D stars in a row, one teal — five-star reviews

The best custom software build I’ve used to help me run my growing plumbing business. I can’t recommend a better company to use!!!

Robert Parker

Google review

The best custom software build I’ve used to help me run my growing plumbing business. I can’t recommend a better company to use!!!

Robert Parker

Google review

By far the best and easiest custom software for trade businesses. I tell everyone I come across about it and how it elevated our lives and success as a company.

Caitlin Pelton

Google review

By far the best and easiest custom software for trade businesses. I tell everyone I come across about it and how it elevated our lives and success as a company.

Caitlin Pelton

Google review

I’m an electrical contractor, i needed simple estimating software that i could not find anywhere on the market, these guys made it happen and the process was so smooth. Absolutely would recommend

Christopher Temple

Google review

I’m an electrical contractor, i needed simple estimating software that i could not find anywhere on the market, these guys made it happen and the process was so smooth. Absolutely would recommend

Christopher Temple

Google review

Ready to own your software instead of renting it?

Ready to own your software instead of renting it?

Ready to own your software instead of renting it?

CASE STUDY — PROCESS INTELLIGENCE

LeanMap

LeanMap

A consultant using Lean and Six Sigma methods needed to show clients where their operations were actually leaking time and money. We built the platform that does it mapping how a business really runs, then surfacing the bottlenecks and handoffs that quietly cost the most.

A consultant using Lean and Six Sigma methods needed to show clients where their operations were actually leaking time and money. We built the platform that does it mapping how a business really runs, then surfacing the bottlenecks and handoffs that quietly cost the most.

A consultant using Lean and Six Sigma methods needed to show clients where their operations were actually leaking time and money. We built the platform that does it mapping how a business really runs, then surfacing the bottlenecks and handoffs that quietly cost the most.

100%

Client Owned

8

Lean Wastes Mapped

0

Per-Seat Fees

TEAM

Family Owned and Client Obsessed

A small team that works like we’re part of yours.

Luke DeFrino, Co-Founder of Shadow Projects

Co-Founder

Luke DeFrino

Luke DeFrino, Co-Founder of Shadow Projects

Co-Founder

Luke DeFrino

Luke DeFrino, Co-Founder of Shadow Projects

Co-Founder

Luke DeFrino

Dylan DeFrino, Co-Founder of Shadow Projects

Co-Founder

Dylan DeFrino

Dylan DeFrino, Co-Founder of Shadow Projects

Co-Founder

Dylan DeFrino

Dylan DeFrino, Co-Founder of Shadow Projects

Co-Founder

Dylan DeFrino

We work like we’re on your team because during the build we are!

We work like we’re on your team because during the build we are!

We work like we’re on your team because during the build we are!

FAQ

Questions & Answers

Everything you need to know before booking a call.

Do I really own the software you build?

Yes — completely. The code, the IP, the brand and all your data are in your name from day one. No per-seat fees and no license, so if you ever want to take it in-house, you can. Ongoing support and development runs on a monthly care plan so the system keeps up as your operation changes.

What makes Shadow different from an agency?

We don’t pitch and disappear. We embed into your operations, build around how you actually work, and stay as involved as you need. Most agencies hand you a deliverable. We hand you infrastructure.

What tech do you build with?

Fully custom platforms with Anthropic AI integrated natively. Every build includes custom API connections to the tools your team already uses.

Is AI actually integrated or just a marketing term?

It’s infrastructure. We build with Anthropic AI natively — powering your analytics, automations, document processing and growth intelligence. Not a chatbot. Not a widget.

How do we get started?

Book a free audit. We map your operations, find what’s costing you the most, and show you exactly what we’d build. Free, no commitment required.

What kinds of businesses do you work with?

Any operations-heavy business being overcharged by software that wasn’t built for them. Trades, logistics, field services — if your business runs on jobs, crews and workflows we’re the right fit.

How long does a build take?

Discovery takes two weeks. Build time depends on scope — you get a firm timeline alongside your fixed build price at the end of discovery, then working milestones you review along the way.

What if we want more built after launch?

Most clients do. Once they see what’s possible the original scope almost always grows. We’re built for this — fast, flexible and always building.

Have more questions? Reach us at hello@shadowprojects.co

FAQ

Questions & Answers

Everything you need to know before booking a call.

Do I really own the software you build?

Yes — completely. The code, the IP, the brand and all your data are in your name from day one. No per-seat fees and no license, so if you ever want to take it in-house, you can. Ongoing support and development runs on a monthly care plan so the system keeps up as your operation changes.

What makes Shadow different from an agency?

We don’t pitch and disappear. We embed into your operations, build around how you actually work, and stay as involved as you need. Most agencies hand you a deliverable. We hand you infrastructure.

What tech do you build with?

Fully custom platforms with Anthropic AI integrated natively. Every build includes custom API connections to the tools your team already uses.

Is AI actually integrated or just a marketing term?

It’s infrastructure. We build with Anthropic AI natively — powering your analytics, automations, document processing and growth intelligence. Not a chatbot. Not a widget.

How do we get started?

Book a free audit. We map your operations, find what’s costing you the most, and show you exactly what we’d build. Free, no commitment required.

What kinds of businesses do you work with?

Any operations-heavy business being overcharged by software that wasn’t built for them. Trades, logistics, field services — if your business runs on jobs, crews and workflows we’re the right fit.

How long does a build take?

Discovery takes two weeks. Build time depends on scope — you get a firm timeline alongside your fixed build price at the end of discovery, then working milestones you review along the way.

What if we want more built after launch?

Most clients do. Once they see what’s possible the original scope almost always grows. We’re built for this — fast, flexible and always building.

Have more questions? Reach us at hello@shadowprojects.co

FAQ

Questions & Answers

Everything you need to know before booking a call.

Do I really own the software you build?

Yes — completely. The code, the IP, the brand and all your data are in your name from day one. No per-seat fees and no license, so if you ever want to take it in-house, you can. Ongoing support and development runs on a monthly care plan so the system keeps up as your operation changes.

What makes Shadow different from an agency?

We don’t pitch and disappear. We embed into your operations, build around how you actually work, and stay as involved as you need. Most agencies hand you a deliverable. We hand you infrastructure.

What tech do you build with?

Fully custom platforms with Anthropic AI integrated natively. Every build includes custom API connections to the tools your team already uses.

Is AI actually integrated or just a marketing term?

It’s infrastructure. We build with Anthropic AI natively — powering your analytics, automations, document processing and growth intelligence. Not a chatbot. Not a widget.

How do we get started?

Book a free audit. We map your operations, find what’s costing you the most, and show you exactly what we’d build. Free, no commitment required.

What kinds of businesses do you work with?

Any operations-heavy business being overcharged by software that wasn’t built for them. Trades, logistics, field services — if your business runs on jobs, crews and workflows we’re the right fit.

How long does a build take?

Discovery takes two weeks. Build time depends on scope — you get a firm timeline alongside your fixed build price at the end of discovery, then working milestones you review along the way.

What if we want more built after launch?

Most clients do. Once they see what’s possible the original scope almost always grows. We’re built for this — fast, flexible and always building.

Have more questions? Reach us at hello@shadowprojects.co